DATE

April – June 2020

What I did

UI & UX Design
Prototyping
Animation & User Interactions

Sense Bank

Jigsaw were contracted by Emirates NBD to create E20., Dubai’s first digital business bank. The app is designed to help the region’s SMEs streamline every aspect of running their business – from delivering cashflow analytics to generating and sending automated invoices. Our Agile team designed, built, and user-tested the app, working closely with Emirates to bring it to life. The project was fast-paced – with a tight initial 6 month incubation window to deliver a feature-rich MVP of over 400 unique screens.

Sense Bank

Jigsaw were contracted by Emirates NBD to create E20., Dubai’s first digital business bank. The app is designed to help the region’s SMEs streamline every aspect of running their business – from delivering cashflow analytics to generating and sending automated invoices. Our Agile team designed, built, and user-tested the app, working closely with Emirates to bring it to life. The project was fast-paced – with a tight initial 6 month incubation window to deliver a feature-rich MVP of over 400 unique screens.

02

Helpful onboarding

E20. is a feature-rich app set to continually evolve beyond MVP, so nailing down an informative and engaging onboarding flow was critical. We designed the carousel (right) to sit on the login screen, visible to users every time they open the app (not just on their first-time use), allowing Emirates to forefront tips and tutorials and showcase new features with every update.

03

Our process

The E20. brand was conceived by Clay, a third-party US branding agency, but it was our job to bring that brand to life on screen. Our Creative team designed the app in Sketch, using Zeplin to handover their designs to our developers, Overflow to prototype the flows, and Principle to animate the user interactions.

Point-of-sale finance

  • Provide the user with simple-access credit facilities when they do not have sufficient funds to make the purchases they need.
  • Creating an enriched view of the end-user via our data and integration capability, allowing Sainsbury’s Bank to manufacture and price personalised credit products around the needs of their customers – with lower risk profiles to the bank.
  • Connecting the customer with additional retail offerings (including those by Nectar partner companies), further reducing their monthly spend through offers and discounts on the items and services they need.

Budgeting and financial support

  • Supporting Nectar customers to save, using an extended savings and investment marketplace (which includes Sainsbury’s bank as an option for savings), as well as target-defined savings pots.
  • Giving users a place to create lists of the things they need to buy, allowing Sainsbury’s Group and Nectar partners to provide personalised offers and discounts on these items.
  • Support the individual with their financial planning. Helping them reduce their spend, manage their budgets, save for future events, and access fair credit as required.

Point-of-sale finance

  • Provide the user with simple-access credit facilities when they do not have sufficient funds to make the purchases they need.
  • Creating an enriched view of the end-user via our data and integration capability, allowing Sainsbury’s Bank to manufacture and price personalised credit products around the needs of their customers – with lower risk profiles to the bank.
  • Connecting the customer with additional retail offerings (including those by Nectar partner companies), further reducing their monthly spend through offers and discounts on the items and services they need.

04

Lorem ipsum

Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam, quis nostrud exercitation ullamco laboris nisi ut aliquip ex ea commodo consequat. Duis aute irure dolor in reprehenderit in voluptate velit esse cillum dolore eu fugiat nulla pariatur. Excepteur sint occaecat cupidatat non proident, sunt in culpa qui officia deserunt mollit anim id est laborum.

Point-of-sale finance

Provide the user with simple-access credit facilities when they do not have sufficient funds to make the purchases they need. Provide the user with simple-access credit facilities when they do not have sufficient funds to make the purchases they need.

05

Atomic design system

Tight deadlines meant speed was paramount, so our UI team created a bespoke E20. component system using strict atomic principles to allow the rapid creation of screens with reusable modules. The app conforms to AA accessibility at every point, and even boasts a dark mode.

06

Lorem ipsum

Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam, quis nostrud exercitation ullamco laboris nisi ut aliquip ex ea commodo consequat. Duis aute irure dolor in reprehenderit in voluptate velit esse cillum dolore eu fugiat nulla pariatur. Excepteur sint occaecat cupidatat non proident, sunt in culpa qui officia deserunt mollit anim id est laborum.

Our vision is to support SMEs in starting, managing and expanding their business, beyond the standard digital channels available at conventional banks – enabling them to automate their business finances, get paid and better manage their cashflow.

Mike Campbell, co-founder of Jigsaw XYZ

Related Projects
Walking safety app (spec) — 2017
Graze, Digital Annexe & Photobox — ongoing
Website & rebrand — 2017